Frequently asked questions

If you cannot find an answer to your question, please email us at

What does Steady cost?

To get access to our platform and tools we charge a subscription fee of $59 per month. Office visits with our clinical team are $300. We are currently an out-of-network provider, but we will submit claims directly to your health insurance company to ensure you get reimbursed as much as possible. We plan to be in-network with several large insurance companies later this year.

Where is your clinic located?

100 Bush St, Suite 1600, San Francisco, CA 94104

What are your opening hours?

9am to 5pm, Monday through Friday

Where do I get the Steady app?

It will soon be available in the Apple App Store and Google Play Store, in the meantime, send us an email and we will distribute a version to you manually.

Does Steady replace my current endocrinologist?

Yes, we’re a full service clinic helping you with labs, prescriptions, check-ups and everything else you need to manage your diabetes.

Which CGM does Steady work with?

Currently, we only support the Dexcom CGM system but plan to expand coverage in the coming months.

Will you help me get a CGM?

Yes, we will help you with a prescription and everything else you need to get a CGM directly from the manufacturer.

What is the story behind Steady?

The company was started by Henrik, a Type 1 diabetic for 20 years, and his friend Björn who’s an MD. Here is an article about Henrik’s journey to great management using a CGM.